The second-hand marketplace Users Share Frustration Over Sizing Modifications
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's garments but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
